Our work with consumer research projects ranges from large on-line confirmation surveys to one-on-one, in-depth consumer analysis.  Each product scenario requires a unique consumer response; Lindon Group works with the customer to determine the level of research necessary to achieve the marketing goals of the product.  Research includes:  on-line confirmation surveys, group interviews, friends-and-family response, one-on-one interviews, Use Hazard Analysis and Voice of the Consumer research.



  • Consumer response surveys and evaluation 

  • Competitive landscape and matrices research 

  • Research analysis and recommendations 


  • Generate screening guides for participants

  • Recruit research participants

  • Create research questionnaires

  • Conduct consumer focus groups

  • Conduct 1-on-1 interviews

  • Video and audio recording

  • Interview observation and notation

  • Data collection & Generate final reports

  • HIPAA Compliant



  • Complete Use FMEA evaluations (Failure Mode and Effects Analysis); Evaluations typically involve the user interface and/or design-use failure mode of products. Complete evaluations include:

  • Develop Research Plans

  • Execute user interviews with unbiased researchers

  • Analyze data and create scoring matrices

  • Facilitate FMEA scoring sessions

  • Generate final reports according to ISO standards

  • HIPAA Compliant

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EDWOSB (Economically Disadvantaged, Women-Owned, Small Business)


DBE (Certified Disadvantaged Business Enterprise)

Certified DBE (Disadvantaged

Business Enterprise) by the

State of Rhode Island

Cert. # MBCN1338

DUNS:  175895775

CAGE:  35BH8

Lindon Group, Inc.
28 Sutton Avenue
East Providence, RI 02914

Phone: (401) 272-2081
Fax: (401) 276-0243

Hours: Mon. - Fri. 9am - 4pm EST 

Based in E. Providence, RI

In business since 1999

Actively doing business with major

retailers and the US Government